Warid Tel has increased the cost of the hotline call by 50 percent. From now on all calls made to representatives of Warid customer service is billed as R 1.50 per call plus tax to be effective from May 20 onwards. The announcement was made for prepaid customers on Wednesday.
Warid is the third operator raised its rates call centers serving customers after Mobilink and Telenor, which soared 100 percent of the cost of the call helpline in the last few months ago.
Mobilink and Telenor charges call help line have increased to Rs 2 per call in November 2010 and April 211, respectively. Mobilink charges have increased to Rs. 2.42 tax included,
while Telenor has increased its helpline costs Rs 2.79 including taxes and fees IVR. Warid is the third operator raised its rates call centers serving customers after Mobilink and Telenor, which soared 100 percent of the cost of the call helpline in the last few months ago.
Mobilink and Telenor charges call help line have increased to Rs 2 per call in November 2010 and April 211, respectively. Mobilink charges have increased to Rs. 2.42 tax included,
Helpline charges will result in Rs1. 80 per call, after inclusion of 19.5 percent of the taxes. In addition to the IVR call rates to 50 paise specific questions remain, plus taxes as claimed by the company.
Ufone and Zong will continue to increase its helpline today charges that are apparently seemed to follow the same suit in the future.
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